Exploring AI’s Potential in Reconciliation and Peacebuilding
As artificial intelligence increasingly shapes communication and conflict resolution, a new Salam Institute briefing asks: What happens to forgiveness when AI enters the process?
AI may support forgiveness and peacebuilding through translation, conflict analysis, documentation, dialogue preparation, and the adaptation of educational resources across languages and cultural contexts. However, these tools also raise concerns about privacy, bias, emotional dependence, and digital apologies that appear sincere without meaningful accountability.
The briefing emphasizes that AI should support—not replace—human judgment and relationships. Forgiveness remains a voluntary human process grounded in accountability, consent, trust, and meaningful interaction.
Promising Uses
Translation • Documentation • Dialogue Support • Conflict Analysis
Key Message
AI can help prepare the ground for reconciliation, but forgiveness itself continues to depend on human relationships, accountability, and guidance.
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